Frequently Asked Questions
How do I go about purchasing an animal from you?
You must fill out a wait list form and submit an order. Once we receive the order, we will send you an invoice via square that is to be paid by the end of business based on the date of invoice. If invoice is dated 01/05/2024, it MUST be paid for no later than 6:00 pm on 01/05/2024.
What is the purpose of the WAIT LIST?
The wait list ensures you are on the list to receive a specific animal when it is ready. Reservation fee, wait list form, and order must be on file.
What do we have to pay a reservation fee?
Reservation fees are to ensure buyers seriousness and guarantee purchasers a spot on our list and the animals he or she chooses. Reservation fees DO NOT go towards the final cost of the animal you purchase and is in ADDITION to final cost.
What comes with an animal purchased from Cherokee Flats?
That all depends on what animal you are purchasing.
Rabbits, Rats, Mice all come with 1-2 lbs of species specific food to help them transition to whatever their new families will purchase. They will also come with (if available) species specific toys, treats, snacks.
Cockatiels will come with information about the individual bird(s) and a small bag of food to get you started. If available, toys and treats may also be provided.
Jumping Spiders, Roaches, Mantids, Guppies, White's Tree Frogs, Ball Pythons will only come with species information.
Do you ship Rats and/or Mice?
No. We do not ship rodents as it is ILLEGAL in the US to ship (no matter what service you use) live rodents. All rodent sales MUST be picked up at Cherokee Flats
Do you ship rabbits or poultry
No, we do not ship any of our rabbits or poultry. We believe this is too stressful on them thus all rabbit and poultry sales must be picked up here at the farm
Do you ship Jumping Spiders, Roaches, Mantids?
Yes, we will ship jumping spiders, roaches and mantids at buyers expense. Please contact us for shipping estimate.
My daughter/son got a [insert animal species here] for [insert holiday here], they no longer take care of it, will you take it?
No, Cherokee Flats is not a shelter nor a rescue and are not obligated by law to take in any animal for any reason. This includes but is not limited to:
- Rabbits
- Rats
- Mice
- Spiders
- Roaches
- Cats
- Dogs
- Birds
- Fish
- Reptiles
- Snakes
At no time will Cherokee Flats take back an animal purchased from here UNLESS there is a documented medical reason the purchaser can no longer have it [ie. severe, life threatening allergy]
Do you offer fresh eggs and/or meat?
Yes. During Spring - Fall, we offer farm fresh eggs and rabbit meat. These items must be picked up at our farm.